Privacy Policy & Data Protection
Effective Date & Last Updated: September 19, 2026 | Khin Htut Khaung Tour & Travel (ခင်ထွဋ်ခေါင်)
Our Commitment to Your Privacy
Khin Htut Khaung Tour & Travel (“we”, “us”, “our”, or “KHK Tour”) is dedicated to safeguarding the personal privacy of our travelers, website visitors, and social media customers. This Privacy Policy describes how we collect, process, store, and protect your information when you access our official website (https://www.khk.company), our Facebook Page (ခင်ထွဋ်ခေါင် - Khin Htut Khaung), and our customer messaging channels.
1. Information We Collect
We only collect data necessary to provide and confirm your travel itineraries, tour reservations, and customer support:
- Contact & Identification Data: Full name, email address, phone / WhatsApp number, and passport or national registration details when required for international flights, visas, and hotel bookings.
- Social Messaging Data (Meta / Facebook): When you contact our Facebook Page via Messenger or post comments, we receive your public profile identifier (Page-Scoped ID / PSID), your name, and message content to assist your travel inquiry.
- Booking & Preference Information: Preferred travel dates, destination packages (e.g. Bodh Gaya pilgrimage, domestic tours), passenger count, dietary requirements, and flight/hotel preferences.
- Technical Log Data: Standard browser type, IP address, and session timestamps for system stability and security diagnostics.
2. How We Use Your Information
- To fulfill and manage travel package bookings, express bus tickets, flight reservations, and attraction passes.
- To respond promptly to customer questions via website chat, WhatsApp, and Facebook Messenger using our automated service copilot.
- To issue official invoices, confirmations, itinerary vouchers, and visa consultations.
- To keep our services secure, prevent fraud, and comply with aviation and tourism licensing regulations.
- We never sell, lease, or monetize your personal information to third-party data brokers or advertisers.
3. Secure Third-Party Services & Infrastructure
Our operational workflows utilize reputable enterprise cloud infrastructure:
- Google Cloud & Firebase: Encrypted operational database and secure authentication storage.
- Meta Graph API (Facebook): To securely receive and send Messenger inquiries between travelers and our customer support system.
- Google Gemini AI: Stateless inference used exclusively to draft responsive answers to traveler inquiries; your private financial details are never sent to model training sets.
4. User Data Deletion Request Instructions (Meta / Facebook Platform)
According to Meta Platform Policy, users have the right to request the complete deletion of their personal data, Facebook profile association, and chat history.
How to request data deletion:
- Send an email to info@khk.company or htutkoko@khk.company with the subject line
“Data Deletion Request”. - Include your Name and the Phone Number or Facebook User Profile/PSID used when contacting our service.
- Alternatively, message our Facebook Page with the request
“Please delete my chat data”or call our hotline at +95 9 430 82511.
Upon receipt of your verified request, all associated customer records, chat sessions, and inquiry messages stored in our Firestore database will be permanently expunged within 48 hours, and you will receive written confirmation.
5. Security & Data Retention
We employ strict access controls, transport layer security (HTTPS / TLS 1.3), and least-privilege administrative roles to prevent unauthorized access. Booking records are retained solely for the statutory period required for tax, financial, and travel safety compliance, after which they are securely archived or destroyed.
6. Contact Us
For any privacy questions, data requests, or information regarding your travel reservations, please reach out to us: